Effective Date: 1/1/2020
Last Updated: 5/28/2025
Thank you for choosing Styles by Steph. To ensure the best possible service experience, please review our booking policies outlined below.
A deposit of 50% of the service cost is required at the time of booking to secure your appointment.
Appointments may be canceled or rescheduled with at least 24 hours’ notice. If provided, your deposit will be transferred to your next appointment.
Adjustments made with less than 24 hours’ notice will result in forfeiture of your deposit, and a new deposit must be provided when rebooking.
Clients who do not arrive for their appointment without notification (no-call/no-show) will lose their initial deposit. A new deposit is required to reschedule future appointments.
Men’s Services: Clients arriving more than 15 minutes late may need to reschedule, resulting in deposit forfeiture.
Women’s Services: Clients arriving more than 20 minutes late may need to reschedule, resulting in deposit forfeiture.
Clients may transfer or reschedule appointments with at least 24 hours’ notice without penalty. Late notice conditions apply as outlined above.
If Styles by Steph must cancel or reschedule your appointment within 24 hours, we will offer you 50% off your next scheduled service as compensation.
Appointment reminders will be sent via email. Please ensure we have your current email address on file.
Completion of intake forms or providing hair and health history may be required for certain services to ensure safety and personalized care.
Special requests and customized services may incur additional fees, which will be communicated clearly during your consultation.
For any booking-related inquiries or to adjust your appointment, please contact us at:
Thank you for respecting our policies—we look forward to seeing you at your appointment!
© 2025 Styles by Steph. All Rights Reserved. Privacy Policy | Booking Policy | Return Policy | Terms & Conditions
